Privacy Policy

1. Data Controller

Playwinsocials Oy is the data controller for personal data collected through this website. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Finnish data protection laws.

2. Categories of Personal Data

We may collect and process the following categories of personal data:

Essential Data (Strictly Necessary)

• Age verification data: Confirmation of 18+ status (stored locally)
• Cookie preferences: Your consent choices for analytics and marketing cookies
• Technical data: IP address, browser type, device information for security and functionality

Contact Form Data (Consent Basis)

• Name: Provided when you contact us
• Email address: For responding to your inquiries
• Message content: Your questions or feedback

Analytics Data (Opt-in Consent)

• Usage statistics: Pages viewed, time spent, interactions
• Performance data: Loading times, errors, user flows
• Device information: Screen size, browser capabilities (anonymized)

3. Legal Basis for Processing

• Legitimate Interest: Age verification and security measures
• Consent: Analytics cookies, marketing cookies, contact form submissions
• Legal Obligation: Compliance with Finnish gambling age requirements

4. Data Retention

• Age verification: Stored locally in browser, cleared when you clear browser data
• Cookie preferences: 12 months or until you change settings
• Contact form data: 2 years for customer service purposes
• Analytics data: 26 months maximum, aggregated and anonymized

5. Data Sharing and Processors

We only share your data with trusted third-party processors when necessary:

• Analytics providers: Only when you consent to analytics cookies
• Email services: For processing contact form submissions
• Hosting providers: For website infrastructure (data processing agreements in place)

Important: Non-essential data processors are only activated after you provide explicit consent through our cookie consent mechanism.

6. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Information and Access

You can request information about what personal data we hold about you and how it's processed.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

You can withdraw consent at any time for processing based on consent (such as analytics cookies).

To exercise any of these rights, contact us at: privacy@playwinsocials.com

7. Cookie Usage

We use cookies to enhance your experience on our website. For detailed information about our cookie usage, categories, and your choices, please see our Cookie Policy.

You can manage your cookie preferences at any time using the "Cookie Settings" button in our footer or by visiting our Cookie Policy page.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission (HTTPS)
• Regular security assessments
• Access controls and authentication
• Data processing agreements with all third parties

9. International Data Transfers

If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected personal data from someone under 18, we will delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or by email if we have your contact information.

12. Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with the Finnish Data Protection Authority (Tietosuojavaltuutetun toimisto).

Contact: https://tietosuoja.fi

13. Contact Us

For any questions about this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

Email: privacy@playwinsocials.com